Debt Recovery Training

Debt Recovery Training
Two of our Directors deliver training for the Chartered Institute of Credit Management (CICM) and have vast experience in delivering an array of credit training courses bespoke to our clients needs, industry specific.

These courses are usually delivered on client's premises or at the client's chosen venues and run over 1 or 2 days dependent on the chosen content. Up to 12-15 delegates usually attend these courses which are live and interactive, utilising phone coach equipment:
Below is a selection of topics that could suit your business needs for your internal staff to get up to speed in what’s going on in the industry, to feel confident in their roles and to have that “feel good factor” that is required in a collections environment:

Industry specific:

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Our accreditations

ABI CSA ICO ISO 9001 ISO 27001 CICM CCUA Cyber Essentials Plus
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In adopting the TCF principle, we recognise that fair treatment of our customers is about adding value to the service we offer by aiming to protect the interests of our customers and clients at each stage of the collection life cycle and meet as best we can the unique needs of each customer by offering a transparent, efficient and professional service