Collecting distressed portfolios on a contingency commission arrangement normally based on a no collection no fee.
Utilising all collection methods to maintain a collection performance satisfactory to the client – methods such as letters, SMS messages, direct telephone contact, litigation and a pay online platform.
Niche trace and collect solutions making use of our unique tiered trace offerings for both consumer and commercial accounts.
UK Search make use of the Columbia Ultimate Business Systems (CUBS) debt collection system which sits alongside our power dialler. Some other areas we adhere to in the collections space are listed below
- Multi-letter strategy with multiple payment methods
- Two way text messaging
- CSA Trained negotiators (CAI accredited)
- Income and Expenditure reports on relevant calls
- Call recordings on every call
- Bespoke reporting (MI)
- Flexible commission structures (specialise in T&C)
- Legal services partner for litigation purposes
- Website portal for live access to cases
- Balanced scorecard for collector renumeration